Writing & design // BC College of Physicians and Surgeons

The process of making a complaint about a physician is complex and the public has many misconceptions about how it works. CPSBC needed an infographic to decrease public feelings of intimidation around the process while also dispelling common myths. My infographic design made the process — and outcomes — clear and easy to understand, while the friendly illustrations humanized those involved.
The infographic in use can be viewed here.

Illustrations by Drawing Change.

CPSBC-ComplaintsProcess